KFC India — refunding the amount

I have ordered online from kfc on 23rd june 2017 at 6.37 pm from rajajinagar branch, since am staying near kundanahalli bangalore they cancelled my order as it's far distance for them to deliver. I called them and spoke to their manager where in he told he will refund the money, it's going to be 2 months and i didn't get any refund for the same, i called customer care they will tell they will look in to this and never had called me back, i wish you guys can help me with this.

Thanks
Dhanya