KFC India — Transaction accepted after 2 days of order and no delivery done

Address:Chennai, Tamil Nadu, 603103

Made an order/transaction on 6th of Jan, 2017 of amount 1070.05 rs towards "YUM RESTAURANT INDIA P MUMBAI IN" which got deducted from the credit balance but from the billdesk received an error message stating "due to some error the transaction was not successful", and hence, there was no delivery.
While checking with the bank got confirmed that the merchant has claimed the transaction on 8th of Jan, 2017.
Please act asap.
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