KFC India — transaction was successful and amount deducted but order not confirmed and didn't get refund

RohitPatel412

Address:

Saki naka Andheri east, Mumbai City, Maharashtra, 400059

I am rohit patel. I was trying to order using kfc app the transaction was successful but order was not confirmed it happened 3 times and amount was deducted for all 3 and it's been 5 days i have mailed regarding this on kfcindia. [protected]@sapphirefoods.in but didn't got any reply.

Details:-
Name - rohit patel
Contact no. - [protected]
Registered mail id - [protected]@gmail.com
Amount deducted -
1) 281.5 paid using credit card
2) 281.5 paid using net banking
3) 281.5 paid using wallet payzap using credit card

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KFC India customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

KFC India Customer Care's response Hi Rohit, this should not have happened. Please share your concern on [protected]@yum.com and we will look into it.

Mar 31, 2020

Updated by RohitPatel412 I have shared the details on your mail [protected]@yum.com, kindly process my refund as soon as possible it's been 1.5 Month.