| Address: | 411020 | | Website: | KFC |
In the month of October i visited one of Pune's KFC Outlet based in Aundh. My overall experience was nice but later on i realised that my bill amount was 190 that was confirmed by the cashier but he charged me 190.36 which i feel that kfc is cheating the customer's. The same time i went to the cashier and asked him that'' why without my knowledge you charged me .36 Extra''.
He sincerely apologised for the issue by saying that its a technical issue & he promised me that the needful will be done. i had the word with Mr.Kiran that time & we exchanged some emails too.
he assured me that in next couple of days this technical issue will be solved
After around 2 months when i went back again to the same outlet, I found that again i was charged .36 Paise extra on my bill & Cashier replied like a Muppet that this happened because of some technical issue & promised that needful will be done.
after that i checked the bills of other customers too whichever customer made the payment through card they were being charged extra & after demonetization 80% of transaction are done through the card so i can imagine on what a huge scale kfc is collecting the money from customers without paying taxes to government it's just no one checks their bills seriously & nobody focuses on the small amount in paise
I tried contacting kfc by submitting their feedback form but there was no response i sent the mail to kfc.[protected]@sapphirefoods.in still there was no response even i posted the issue on official facebook page of kfc again no response
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