KFC — order not generated - money deducted

Address:

Bilaspur, Chhattisgarh, 495001

My name is yahya moin.Today 1.13pm in bilaspur, chhattisgarh, I have ordered from KFC app and payment is done from paytm . An amount of Rs. 483.98 got deducted from my paytm wallet (Mob No. - [protected]) . My payment was successful.

But no order is generated in KFC app.when I contacted the the local KFC shop they said the order is not generated so they cannot deliver the order.When I tried to contact KFC through helpline number given in KFC app it was unreachable.

My paytm transaction details are :-

Order ID - PPT[protected]

Wallet transaction Id - [protected]

So I request you to look into this issue and get an amount of Rs. 483.98 refunded in my paytm wallet as soon as possible.

My paytm no. - [protected]

With regards
Yahya Moin
Email Id - [protected]@gmail.com