KFC — refund not received for cancelled order

Address:

560079

Kfc restaurant failed to complete my online food delivery on 23rd nov for amount of 474 rs. After 2 hours of waiting we had to cancel the order and were promised refund in 14 working days but no luck and kfc helpline[protected] keeps saying they will inform store manager but no luck.

Tried speaking to basaweswarnagar store on [protected] and [protected], they keep saying they will check and call back but no refund yet.

Cancelled order number 2714 from 23rd nov