[Resolved]  Khadim's — providing wrong information from billing counter

During purchasing at hatibagan showroom of khadims, i was informed that axis bank royalty points redeemed here during purchase at billing counter. But during payment i found my amount is deducted from my card inlue of royalty points. After trangction they told me that up to 12th sep 2018 the redemption of points is stopped due to technical issues. It is my urnest request to refund my amount in my credit card&reedem the point against my purchase after 12th sep 2018... Thanks