Khaitan Electricals — service complaint (khaitan service no- ksc795264)- complaint not resolved on khaitan 25-litre geyser

Address:

Sector-6,, U.I.T., Alwar, Rajasthan, 301019

Dear Consumer Affairs Manager,

This is regarding my Complain Number "KSC795264" of Khaitan Zolta KGZ15S Gyeser, which hasn't been resolved in last one month. The operator came couple of times after calling them so many times. They opened my geyser 20-days back, saying they gonna order the 25-litre new tank, I called again so many times to Mr. Arjun in Jaipur ([protected]) & Mr. Sagar @Om Agency (Khaitan Service Center) Bhiwadi ([protected]), they says Tank haven't arrived yet.
The opened Geyser is laying all parts opened in my Bathroom. I suffered this 1-month winter without geyser.

What's the use of Buying the Khaitan Geyser, if they can't service it on time.

I request you to register a Case regarding my issues of Full amount refund with inconvenience penalty they created to me.

Thanks & Regards,
Sanjeev Kumar,
Hose No-114, sector-6, U.I.T. Bhiwadi-301019.
Mobile-[protected]