Khazana Jewellery — monthly gold scheme

Address:

Guntur, Andhra Pradesh, 522002

I have opted for a monthly gold scheme a year back and at the time of taking this scheme my preference is to buy a gold coin for future needs. The employee
Educated it would be beneficial if i take a braselet (Punjabi kadi) instead of gold coin as there will be nominal wastage aprx 5%. So i opted for the scheme.
Now a year later he refused to give the item as this item is in 12% wastage product. Please do needfull.