Khazana Jewellery — rude behaviour of the branch manager and cheated customers

Address:

Rangareddy, Andhra Pradesh, 500068

I have brought a gold chain weigh 8.38 on 11th nov 2017 at khazana jewellery, chaitanya puri branch, hyderabad they charged 14% wastage. I have brought another chain at r. S. Brothers same day weight 10.61 they charged 10% wastage then i realized i was cheated by khazana. On 12th nov 2017 i went to khazana jewelly and exchanged the chain which i brought previous day with the model which i brought r. S. Brothers they charged 14 wastage. When i told branch manager that i brought the same model and weigh chain in r. S. Brother previous day and they charged only 10%wastage and i asked why khajana is charging 14 % then that guy has started behaved very rudely with me.. I have not expected such a bad behaviour with a customer by a branch manager, if a manager can behave like this how can the staff behaviour would be.. I will ever visit to khajana and will suggest my friends and relatives about their cheating and also i will post it in social network..