Khosla Eshoppe / Khosla Electronics — customer service

Address:

Kolkata, West Bengal, 700070

I, debjit sen sharma, a regular customer of khosla electronics, visited your ranikuthi shop looking to buy a refrigerator, but unlike my past experience, i was not attained properly, a veteran lady with specs named deepa (Told by her not verified) was assigned to show me products but she was not bothered as if i just came for time pass. After asking in vain about different features and prices available for products, i started to look the display model by myself. Then suddenly she told me that "you can move out (Exit gate) in that way (In bengali)", i buy products from here every year, and i felt embarrassed with this words.
So i bought it today from your competitor great eastern, this one product may not even bother but your sales person might have forgotten, in a buyers's market this type of customer service is undesirable. Today you just lost a regular customer or rather a cutomer base as i used to suggest your shop to my friends, colleagues and relatives.