Khosla Eshoppe / Khosla Electronics — defective items

1) i have purchased a panasonic eluga a3 mobile on 08/04/2016.
2) after inserting sim card in mobile on 14/04/2018, noticed that speaker is not working.
3) i have contacted the sales boy subha and arijit parui on the same date over the counter. But they advised only go service center.
4) then, i have contacted with the manager. He calculate the date. And told that within one week the fault was noticed. So change the set.
5) but the sales boy kept the mobile and replied that they change it on 16/04/2016. Please come before phone call.
6) from 7-00 p. M. Call several times but not responding.
7) please arrange to replace a new one.
Ranjan kumar mondal
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