Khosla Eshoppe / Khosla Electronics — misguide and wrong information

Address:Krishnanagar, Nadia, West Bengal, 741302

To
The directors,
Khosla electronics private limited,
Kolkata,

Sir, i bought a panasonic ac from krishnanagar's khosla electronics on monday, the date was 13/5/019. On that day i went to the khosla store, then the sales executive who was there, told me false and completely wrong information about the panasonic ac model and model features. At that moment i had no idea about that model. At that time, i paid the full payment of the ac and went home with the bill. Then on wednesday, the date was 15/5/2016, the ac delivered at my home in the afternoon. The next day on thursday, date was 16/5/2013, two installment man come to set up and install the ac at noon and they set and install ac completely. Thereafter when ac switch is on by the installment man for testing, then i saw all the truth of that ac which is just installed... I shocked. The newly installed ac features is not the same as what sales executive said at the time of buying. Then i properly notice that it's just another features model. Sir i am a middle-class family wife and the money of ac is very precious to me. I had heard many plaudit of khosla electronics and beacuse of that i went to buy ac with faith. And i also knew that best electronics product is available at khosla store. Now please help me sir. I request to you with close my hand that if you change my ac model, then i will be thankful to you for whole life. My details below —

Name - dipali chandra
Detail adress - 17/1, mitra para ghat road, p. O.- nabadwip dham, dist, - nadia, pin - 741302 (Wb)
Contact - [protected] / [protected]
Email - [protected]@gmail.com
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Khosla eShoppe / Khosla Electronics customer support has been notified about the posted complaint.
May 22, 2019
Updated by debjyotichandra
After My Complaining Krishnanagar’s Khosla Electronics Sales Executive (Gouranga Mondal) Called Me On 18/5/2019(Saturday) At Evening And Told That –“Sir I Was Wrong About The Panasonic Model And Model Features. We Did Not Have Any Training For The 2019 Panasonic Model. Because Of That I Was Wrong To Say About The Panasonic Model Features. I Told The Company About Your Problem, But Sir Now Unfortunately The AC Is Completely Installed And Set Up In Your House And Because Of That It Is Not Possible To Change Your AC Model. So I am Really Very Sorry.”
After Listening To It, Sir I am Really Don’t Know That What I Do? I Am Really Feeling Very Helpless. Please Show Me The Way To Solve My Problem As Soon As Possible. I Am Writing This Letter To You With My Great Hope. With Close My Hand I Request To You Sir Please Do Something And Help Me.
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    Khosla eShoppe / Khosla Electronics Phone
    +91 33 2455 5398
    +91 98 7424 9920
    Khosla eShoppe / Khosla Electronics Address
    15/2B, Sankari Para Road, Bhowanipur, Kolkata, West Bengal, India - 700025
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