Kidzee School — fees & admission related issues for ms apurva jog

Dear sir/madam,
In spite of the trailing mail sent to you long ago we are yet to receive the solution from your end. However harrsement from your centre continues. Reference sms copied below

"kindly clear your dues at the earliest or talk to us.

Thanks,
Kidzee jheel road"

Request early solution for saving us from the mental trouble

Regards
Jog dhaval narendra
Father of ms apurva jog

Sent from yahoo mail on android

— forwarded message —
From: "dhaval narendra"
To: "atrayee. [protected]@zeelearn.com"
Cc: "pampa sengupta", "dhaval jog"
Sent: thu, 26 jul 2018 at 15:47
Subject: fees & admission related issues for ms apurva jog

Dear madam,

My daughter (Ms apurva) was studying at your kidzee jheel road branch (Your branch). She has completed her playgroup last year.
In the month of january 2018, when your admission for nursery section commenced, i and my wife have personally interacted in your jheel road kidzee that we will be shifting/ relocating ourself very soon to ahmedabad. Thus, we do not intent to admit the child in next semister however wished to keep continuity of her education.
Your branch recommended us to pay rs4200/- non refundable registration/ annual fees for such arrangement along with monthly (April) tuition fees of rs800/- (Receipt no 873 dt 19/02/018) for nursery.
Subsequently your branch recommended to pay rs5000/- non refundable annual fees for ordering her uniform and kit along with monthly (May) tuition fees of rs800/- (Receipt no 966 dt 16/04/2018) for nursery.
Your branch told us to pay on the premise that in case we admit kid in kidzee in ahmedabad than her education continuity will remain without admission hazel. However, there will be no dues payable otherwise if we opt out of kidzee.
Opting out from the kidzee was discussed everytime with your branch and it was well known to them that we will be leaving kolkata by end of may 2018.

As reiterated every time we have relocated ourself in may end to ahmedabad and kid has been admitted to near by play school.

I have paid all monthly tuition fees up-to may and annual fees based on your beach recomendation as rs9200/-. Please clarify and help us on following
A. If kids admission was on premise of leaving school by may than why were we misguided for admitting and to pay rs9200/-
B. Now when we have moved out why your branch is harassing us for balance payment which was never informed and told to us.
C if fees are all paid as per your branch mi's guidance than i demand pro-rata refund. Instead of processing that your branch is demanding fees and request for meeting.

I humbly submit my request to resolve the issue and save us from such fraudulent harrsement.

Regards
Jog dhaval narendra
Father of ms apurva jog