Kiran Motors — difference in payment made & invoices received

Address:

380007

I have purchased a maruti wagon r car (Minor vxi-wmr4av300) from kiran motors ltd., on 15th nov 2017, the details of which are as under (All documents attached herewith).
Order ref.[protected]g-1772 dt. 10th nov 2017
Invoice ref. – [protected]g-1422 dt. 15th nov 2017
Chassis no. – ma3ewde1s00d00601
Engine no. - k10bn 4917509

I have made a total payment of rs. 4, 73, 650/- based on the quotation no. 5285 of book no. 212 dt. 10th nov 2017, the copy of which is attached herewith.
In spite the delivery being taken on 15th nov 2017, documents viz. Tax invoice, vehicle tax (Amc) receipt and copy of insurance policy were handed over to me on 30th nov 2017, after numerous follow ups being made by me. Unfortunately, rto tax payment receipt has not been provided to me till date.
The aggregate amount of aforesaid documents is rs. 4, 26, 868/-. Further, i have received an sms from rto department, informing payment being made for an amount of rs. 19, 839/-.
The total amount of rs. 4, 46, 707/- (Rs. 4, 26, 868 + rs. 19, 839) for aforesaid documents / details is not in agreement with the total payment made by me for an amount of rs. 4, 73, 650. I believe that i have made an excess payment of rs. Rs. 26, 943 i. E. Difference between the amount paid and documents / details received.
I have drawn this difference to the attention of my sales executive-dse (Shri mehul dixit) from kiran motors, navrangpura branch. Even after numerous follow-ups being made, no reply has been received till date in this regard from him.
Further, i have made a detailed working of difference in amounts between the documents/ details received and payment made (In light of quotation), the same is attached herewith for your ready reference.
In this regard i appreciate your intervention in resolving such matter by issuing refund of excess payment made for an amount of rs. 26, 943/-.
Regards,
Mayank shah
M.[protected]