[Resolved] Kissht — customer care person is abusing me

tushar sajith

from Mandya, Karnataka

Address:	560068
Website:	www.kissht.com

I missed my payment for this month due to some personal emergency issue and I started getting calls from your agents who is directly abusing me on my family.
I told them that I need time since I am closing all the loans from your company...but they did not stop abusing me or my family...I have their contact numbers and voice recording with screenshots.
Can you help with with an explanation on this?
It's a normal thing if a person gets into a problem and even bank people understands it.
But who has the authority to abuse someone family for business related issues?
My mail id is [protected]@gmail.com and my kissht account name is Tushar sajith

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Oct 5, 2018

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

Kissht Customer Care's response Dear Customer,

We apologize for the inconvenience caused to you.

We will check the details and will take necessary actions regarding your complaint.

We have forwarded your details to our Collection Head and he will be assisting you further.

Have a pleasant day ahead!

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Comments

Klubna95

I want cancellation mail but any executive not assist me.if we are not eligible so why you have payment mode first... Kindly refund my money soon.. They are fraud kindly bann soon coz they cheating to us...after the payment they dont call or message us