[Resolved] Kissht — down payment not returned

GAUTAM Maramraju

from Hyderabad, Telangana

Website:

Kissht

I received a message stating that they approved 339000 line of credit and when i logged in to the app it showed me all the options until i made the down-payment with processing fee of around 3300... Once the amount got deducted from my bank account it immediately said transaction failed and there is no details of any order on the app.. I can't say this as a fraud as this happened only yesterday and let me call the customer service today as the reviews suggested this is the worst cs.. Let me check and if i don't get my refund.. Then i will definitely sue them in consumer court as my dad is an advocate himself in consumer court so i don't have to vend money for lawyers also. Please refund my money.. Asap

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May 7, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Kissht Customer Care's response Dear Gautam, hope this is resolved. Please note final loan approval is subject to customer's credit score and many other factors. In case a loan application gets denied, a refund of the down payment done is credited back to customer's account within 7 to 10 working days. Hope this helps. In case this issue still stands unresolved, then please share your registered mobile number with us on [protected]@kissht.com and we will help you out very quickly.Thanks.

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Comments

voloju balaji

from Ongole, Andhra Pradesh

I made a down payment of 2500 on Jan 2018 but after payment I got message it's declined.i applied for refund they told 5 th its intiated and it will take 10 working days to get credit. Today is 23rd till now no update or no amount.

Kissht Customer Care's response, Apr 4, 2018

Verified Support

Dear Voloju, sorry for the hassle you had to go through. Request you to please share your registered mobile number with us on reviews@kissht.com so that we can assist you very quickly. Thanks.