[Resolved]  Kissht — I bought laptop paid down payment but still not delivered and cant able to know the status also as where is my product.

Address:500082
Website:www.kissht.freshdesk.com , kissht.com, www.freshworks.com

I have ordered a product from kissth and for which i had done the down payment also and after that my loan approved and sanctioned or which it took almost a week, okay no problem with that. But it is been more than a week now i dint got my product delivered and can even see the status where exactly my product is. I complained about that and i got a ticket no as kiss[protected] and stating it as problem resolved, if problem is resolved then where is my product how iam supposed to get it. And they give some contact numbers as[protected],[protected] which nobody answers and the support number as [protected] which divert us to ivr and disconnect the call saying “all executives are busy pls call later” if they are busy iam ready to stay over call make me stay for 15 mins or more than that but solve my problem man. Am i going to get my product or not? Tell me this. So that i can file a consumer complaint for this and if someone else is facing the same problem then pls whatsapp me on [protected].
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Jun 29, 2017
Complaint marked as Resolved 
Thank u mr Mahavir for prompt response and good sense of resolving the issue..
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The problem has been solved, Thanks to Mr Mahavir, A simple and small suggestion to KISSHT is please response to your clients immediately and Pls change that IVR options provided on your Customer care number.
I have ordered one plus 5 and first installment got deducted from my account all the documents are submitted. And it is saying conditionally approved. Give me the date of product delivery or return the money.

Kissht Customer Care's response, Apr 3, 2018
Verified Support
Dear Debarghya, Hope this was resolved. In case you need any help, please share your registered contact number with us on reviews@kissht.com so that we can get back to you quickly. Thanks.

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