[Resolved] Kissht — kissht - harassment calls to my relatives | |||
I write to a complaint against your collection department. Five months ago I had bought Vivo Y81 Mobile from Morebi - Telecom Virar west. My monthly EMI is Rs. 1651/- and I was paid all installment time to time. on this month payment was paid late because of some financial problem. EMI date is 5/2/2019.bounce charge is Rs. 349/- two times. Total I have paid Rs 2453/- in this month. I had got a call from your side but that time I am not able to pick up the call in working hours. Then they calling on my relatives. I gave you only two numbers of my friend at a loan time. Then who gave you of my relatives contact details. your company is taping my mobile number or anything else. Who gives you the authority to track my relative details. I did not sign any agreement from my side if I am not responding call then please don't calling my relatives. I want a copy of loan Agreement because in Kissht Application I am not able to view and download Agreement. If in loan agreement not found any authority to trace my relative's details then I ask my relatives to do harassment case on you in consumer court. Please send me the agreement copy urgently below is my loan details. Loan Id #1042964 Morebi Telecom (Mumbai) Order Id #7415144 Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved Kissht customer support has been notified about the posted complaint. Verified Support Feb 17, 2019 Kissht Customer Care's response Dear Amol, Our heartfelt apologies for the inconvenience caused to you. We were trying to get in touch with you from a long time but there was no response from your side. Since your number is not reachable/not responding/switched off most of the times, our collection team has to finally call to your known contacts. Our team acquired these contacts during field visit and the only intention behind calling them is that we want them to pass on the EMI reminder message to you for repayment of your outstanding amount because we do not want your CIBIL to be adversely affected due to late payments. We have arranged an apology call to you from our collection team. They will contact you very shortly and will resolve your query. Request you to kindly co-operate. Thank you. Team Kissht.
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+91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
+91 22 3014 8571
202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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Tell your relatives to do the same. You must uninstall there app immediately, because they can access your contacts. You can also attach that call record and send an email to RBI. The above support seems pre made email lieing that you are not answering, do answer the call and record that as a proof too.
Hope this help