Kissht — refund amount not received

Sayalivatare

from Mumbai, Maharashtra

Address:

Sr no 51,ganesh nagar,ghorpadi goan, Pune, Maharashtra, 411036

I take loan from kissht of rs 5000/-. I paid three times. Two times it take processing. Next day i again paid. I tried to call them and registered my complaint for refund my amount. They told me contact your bank. I also contacted my bank they told me that the amount go to the kissht bank. But they didn't give me back my money. I send mail but they don't take it seriously.. I want my refund amount as early as possible.

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Kissht customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

Kissht Customer Care's response Dear Sir/Madam,

As per the screenshot shared by you on our email id, your payment has been stuck at your bank's payment gateway and it is not received at our end. It is clearly mentioned in the message that there is an issue with bank server.

You have to contact your bank or else kindly raise a chargeback dispute to get your payment release.

For more clarification, you can reach us on [protected]@kissht.com.
Thank You!

Dec 04, 2019

Updated by Sayalivatare No, bank told me that amount is in your account

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Comments

Sam Bugs

from Noida, Uttar Pradesh

Hi, I'm being approved for the loan in your app but when I'm trying to add my bank details, it is showing the message that "This bank cannot be verified " . What should I do .?