[Resolved] Kissht — not refunded my money. declined my emi request.

Guptajyoti1

from Gurgaon, Haryana

Address:

Govindpuri, 110019

I have placed an order dated 2nd Aug 2019. I choose the EMI option. They have deducted 3240.94 amount. I got a Call from Kissht that I'm not following with criteria so They will refund my money.
Today is the 12th of Aug. It almost 10 days passed. I have written complain mail but there is nothing action has taken up to. This site is completely fraud. They are making people fool and after deducting the amount they are not placing an order.
I want my money back otherwise I'll go to the consumer court.

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Sep 18, 2019

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Kissht Customer Care's response Dear Customer,

Thank you for reaching Kissht.

As discussed with you on the call today, we have canceled your application due to unavailability of the documents on 14/08/2019.

Once you will receive the confirmation after that we suggest you to Kindly visit our application wherein you will find the refund option.

There are two options for Refund--one is NEFT which takes 3 business days and the other is Original mode of refund--which takes 5-7 business days!!

We will refund your amount according to your Preference.

If you will not select any refund option within 24 hours then we will process your refund via the original mode of Payment i.e in the same mode of payment which you have paid to us.

Please note that the business days do not include Saturday and Sunday and Bank Holidays.
Team Kissht.