[Resolved] Kissht — not refunding the amount refunded by caratlane

Himangini Nigam

Address:

Jaipur, Rajasthan, 302021

I availed a loan of approx rs 148000 from kissht to buy jewellery on caratlane. But i returned two rings as they were not as i expected. Thus, i initiated a refund with caratlane and the loan amount that was refunded by caratlane worth approx rs34000 for two rings is not yet refunded by caratlane by 17 of jan 2020. Below are the refund reference numbers from caratlane n[protected]
N[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2020

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Kissht Customer Care's response Dear Himangini,

Thank you for raising your concern to us.

As per your discussion on call, we would like to inform you that the amount has been adjusted in your loan amount.

Also, your EMI has been reduced as per the product value.

For more clarification, reach us on [protected]@kissht.com

Have a pleasant day!!