[Resolved] Kissht — terrible organisation

[Resolved] Kissht — terrible organisation

M Mann. from Delhi, Delhi

I had taken the loan long time back and every month made the payment on time.in the month of jan 2020 i lost my job and arranged the funds in order to make the payment.in the month of feb 2020 i could not get the job and installment is delayed. They started calling since 11/02/2020 for installment. They are dying for the money. These ppl called me on 11/02/2020 and i told them i will try to arrange the funds and make the payment by end of the month. The # lady again called on 13/02/2020 and abused me, she called my relatives my wife and she was so rude which i have the call recordings. I reported the matter as fir with mumbai police and delhi police. I challenge them to take the money out from me now. When i raised my voice then the lady called me last week and said they have given the final warning to the ladies who misbehaved. I demanded them to terminate the girls. Now again from last 2 days they are calling for installment and like beggar. When i sent them the email to waive/reverse the charges they denied. Now i will make the payment as per my choice and i will fight with them. Dont get scared from these # organisations which will try to trap the customers and misbehave. We took the loan for our convenient not to get humiliated and abused.in india who have given the bloody rights to do so. The govt sucks and they never take any action against them. Was this information helpful? No (0) Yes (0)
Apr 3, 2020 Complaint marked as Resolved Kissht customer support has been notified about the posted complaint. Verified Support Feb 27, 2020 Kissht Customer Care's response Dear Sir/Madam, Thank you for raising your concern to us. As per our system record, you had started to bounced your EMI since the month of July and you had made only 3 repayments on time. Whenever our team had called you for payment you had always given the false promises for repayment. Still, as per your complaint, we had escalated the matter to our team and had arranged an apology call for you. You had accepted the call and we have given the final warning to the executive because as per the call recording share by you, our executive was not abused you or any of your references. Even you and your references have abused the caller. But as we have informed that executive was rude on call so we had issued a warning letter to her. Your claim for dues waiver has been rejected because you have bounced so many EMI and this is not the first one. We could waive off your charges if this was your first bounce. Also, the details related to the dues can be a check on the website. As per the current update, we have received your EMI payment but dues charges are still pending. Kindly make the payment as soon as possible to avoid any additional charges and credit issues. Your co-operation is highly appreciated.
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