[Resolved] Kissht — threatening / agents warning about sending people to house for collection | |
Respected sir, As of today while writing this my emi of 4533 is overdue by 3 days and kishht company according to the policy had started calling me which was fair initially. But today the agent called and started threatening to call from all of my contacts of my family member and that he would send people to my house for the recovery which is not at all acceptable. I said, i'm not running away with the money, i will payback with the consolidated and penalty charges as applied on my overdue on monday i. E on 10th of august. But the agent cleary denied and said no you have to pay it today or else bear the consequences. Now, i ask you what makes you that right to make false and such threatening comments to the customer..? Note _ call recordings are saved and at any point of time i'm ready to share. I have been sincerely communicating with kissht on my overdues and i clearly mentioned that i will be paying my all dues with penalty on 10th of august for which i have the rights. If i'm getting a call again by one of your rowdy agents and asking for money in such kinda manner, i will proceed with legal prosecution as per applicable. Threatening and ill behavior with customer is not at all acceptable and hence i will make this doesn't happens with me again. Therefore requesting you to kindly look into the matter and provide me with an answer/solition. My loan account registered number - [protected] My loan account registered email - [protected]@gmail.com Was this information helpful? | |
Aug 8, 2020 Complaint marked as Resolved A complaint similar to this is already undergoing. Therefore closing this thread. Kissht customer support has been notified about the posted complaint. Verified Support Aug 07, 2020 Kissht Customer Care's response Dear Sir/Madam, We regret the inconvenience caused to you. We want you to know that we do not access our customer's personal data as we value the privacy of our users.We would like to inform you that we only have access to references provided by you and not the contacts list. We have arranged a callback for you. Our executive will contact you within 24 working hours to help you. Also, we want to investigate your case, so we reqeust you to kindly share the call recording on [protected]@kissht.com so that we can check and help you with a quick resolution. For more information, reach us on [protected]@kissht.com Your patience is highly appreciated. | |
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+91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
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202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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