[Resolved] Klothes Kafe — Cheating - ordered and paid for 2 bags but got only one

NithyaMani

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110028
Website:	www.klotheskafe.com

I ordered 2 bags via online and paid a sum of rs 1148 for 2 bags including shipping charge. I received only one bag and did not recieve the other bag. The seller wasnt properly replying my msgs on this via fb chat. When he replied me after few days. He accepted that one bag was missing and he is sending it. When i asked the shipment id he blocked me from fb page.

Please help me to get the bag or refund my money 574 rs.

Seller address:
Klothes kafe
Email us - [protected]@klotheskafe.com
Address-c145 naraina industrial area phase 1new delhi 110028.
Phone : [protected]
Mailto:[protected]@klotheskafe.com

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Aug 5, 2021

Complaint marked as Resolved

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Comments

Klothes Kafe Customer Care

Verified Support

Hello,

Sorry for the inconvenience caused.

Order Delivered.

28 March 2016

https://www.fedex.com/apps/fedextrack/?tracknumbers=7825%25209431%25205420&c...⇄ (Proof of Delivery)

Regards,
KK Team

Klothes Kafe Customer Care

Verified Support

Hello,

Please avoid the above message, and confirm did you get your Refund which was initiated via Pay.u money for same bag.

Sorry for the inconvenience caused.

Confirm so that we will sort the issue on priority.

Thanks for your patience.
KK Team.