[Resolved] Klothes Kafe — Ladies top

 
1 Review
New Delhi, New Delhi District, Delhi, India
 rvakash
Attaching the email conversation between me and Klothes Kafe. I have mailed them multiple times from Dec 18th. On Dec 31st they acknowledged that the product is stuck somewhere and would reach me in 7 days. It didnt reach me and so I mailed them back on Jan 12th, asking them to refund my money. They have stopped replying to my emails. Attaching email conversation.

I have not received my product still. Can you please ask them to cancel it and refund the money to the accound from which I paid.
Order ID: PMISW82594
Date Ordered: 18th Dec 2016 @ 3:04 pm
Payment Method: Online Payment(Online Payment)

On Sat, Dec 31, 2016 at 6:16 PM, KLOTHESKAFE Team wrote:
Hello,
Greetings from Klothes Kafe,
We have seen your order is still pending and not yet delivered by some reason,
We will send you upto 100% cash back coupons along with it for future purchases.
Thanks for your patience, it will be delivered within next 7 working days.
Wish you a Happy New Year.
Regards,
KK Team.
Complaint marked as Resolved Oct 1, 2018

Complaint Status


[Jan 22, 2017] Klothes Kafe customer support has been notified about the posted complaint.
Verified Support
Klothes Kafe Customer Care's response, Aug 20, 2018
Hello,
According to our logistics team the shipment reached to your destination, if case of further discussion you can mail us at [email protected] or whatsapp us [protected].
Thanks
Regards.
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    Customer satisfaction rating
    75%
    Complaints
    12
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    Resolved
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    phone
    +91 78 2732 1919
    location
    C145 Naraina, Industrial Area, Phase 1, New Delhi, Delhi, India - 110028
    Klothes Kafe - Ladies top