[Resolved]  Klothes Kafe — Order not received

Website:www.klotheskafe.com

I have booked a top from your website on 12th may 2016.The payment has been deducted from my payU Money account but i have not received my order yet.I have tried calling on your contact no.[protected] and mailed you many times but still i have got no response yet.I want my money back as soon as possible.The details are mentioned below-
Product ID-KKSS101
Merchant Name-Mohit Gupta
Merchant Order ID-JNWTF03085
Payment Id[protected]
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Oct 1, 2018
Complaint marked as Resolved 
Klothes Kafe customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Klothes Kafe Customer Care's response
Hello,
According to our logistics team the shipment reached to your destination, if case of further discussion you can mail us at [protected]@klotheskafe.com or whatsapp us [protected].
Thanks
Regards.
Complaint comments 

Comments

Hello,

Sorry for inconvenience, please provide order details or send us at [protected]@klotheskafe.com as sometimes via

dashboard payment gets deducted but order wont processed.

We will be happy to help you on priority, dont worry your money is safe.

Regards,
KK Team.

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