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Order not received

[Resolved] Klothes Kafe — Order not received

 
2 Reviews
C145 Naraina Industrial Area Phase 1new Delhi 1100, India
 mg123
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I have booked a top from your website on 12th may 2016.The payment has been deducted from my payU Money account but i have not received my order yet.I have tried calling on your contact no.[protected] and mailed you many times but still i have got no response yet.I want my money back as soon as possible.The details are mentioned below-
Product ID-KKSS101
Merchant Name-Mohit Gupta
Merchant Order ID-JNWTF03085
Payment Id[protected]
Complaint marked as Resolved Oct 1, 2018

Complaint Status


[Jun 02, 2016] Klothes Kafe customer support has been notified about the posted complaint.
Verified Support
Klothes Kafe Customer Care's response, Aug 20, 2018
Hello,
According to our logistics team the shipment reached to your destination, if case of further discussion you can mail us at [email protected] or whatsapp us [protected].
Thanks
Regards.
Complaint comments  1 Comment     Updated: Share0Tweet0

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Comments

Hello,

Sorry for inconvenience, please provide order details or send us at [email protected] as sometimes via

dashboard payment gets deducted but order wont processed.

We will be happy to help you on priority, dont worry your money is safe.

Regards,
KK Team.

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    Customer satisfaction rating
    75%
    Complaints
    12
    Pending
    4
    Resolved
    8
    phone
    +91 78 2732 1919
    location
    C145 Naraina, Industrial Area, Phase 1, New Delhi, Delhi, India - 110028
    Klothes Kafe - Order not received
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