Kochi Metro — bad behaviour from security

Address:

683101

Hi,

Today i came to pulinchodu metro station at 5.45 am to board the train starting at 6 am. Entry gate from road was locked. So i called the security who were sleeping inside. He told gate can open only at 6 am. What is the logic in opening the gate at 6 am to board a train at 6am? I had to wait in the road. He opened the gate at 5.59. I had to rush through the staircase and quickly reached the ticked counter. I had to attend an examination. So reaching on time was important for me. If an old man or any person who is new to metro, then how he can reach the train within 1 minute from the road? Irresponsible employees will bring bad reputation to metro.