Kohinoor Televideo — faulty product

Address:

Thane, Maharashtra, 401202

Dear team,

I have purchased a water purifier from kohinorr electronices from vasai west branch on 18th april. As per the commitment given to me by the staff, that next the water purifier will be installed free of charge.

Yesterday they didnt came to install the product and in evening they called me said will install next day.

When i saw the product, there are scratchess on the body of the poduct. I have paid the full amount to them, and they gave me a faulty product. Now they are not ready to take this product back and not giving the money back.