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Kohinoor Televideo — tv purchased with extended warranty

I purchased a lg tv with kohinoor televideo, andheri and want to avail warranty service. Voucher no. Sls4035592.. Dt. 12/06/2017. We have paid for extended warranty of 2 years at the time of purchase. Kohinoor never gave me amc kit and i came to know about the kit 2 days back when i called up customer support. Now neither kohinoor nor lg is giving warranty service. Kohinoor says money was paid by customer but policy was not taken by them. What is this? Customer is getting cheated. Please help me to get warranty service.
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Complaint Status


[Jan 28, 2019] Kohinoor Televideo customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Very bad service and employees are very rude to customers I was about to take S10 but due to your bad network and foolish staff I m not interested anymore

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    Kohinoor Televideo
    Customer Care Service
    Customer satisfaction rating
    9%
    Complaints
    144
    Pending
    0
    Resolved
    13
    Kohinoor Televideo Phone
    +91 22 6116 0400
    Kohinoor Televideo Address
    182, Haji Habib Building, Dr. Ambedkar Road, Dadar East, Mumbai, Maharashtra, India - 400014
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