Koinex — kyc verification

Address:Bangalore, Karnataka, 560068
Website:koinex.in

In december i opened account in koinex and uploaded kyc document and waited for long time and after10 days my account was verified and later i deposited crypto currency etherium.
Suddenly on 6 jan i got notification that, please update your first name and last name as per your given documents for kyc verification. But in their website their is no opton for update or edit first name and last name in my profile page.
Now my 15000 rupees is there and i am not able to deposite or withdraw anything,
They should not verify my kyc in first place if my profile is not correct. This is the problem of koinex.
Please fix this its urgent i have done lots of hard wok to earn 15000 ruppes
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    Bangalore
    Karnataka
    India
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