Koinex — unable to login in account after deposit some money

exact same thing happened to me today . After depositing, i purchased some bitcoins and was signed out and now iam unable to log in because they are not sending OTP not in mobile not in mail

are you able to sign in

Even I am not able to log into Koinex for past two days they are not sending the OTP. its pathetic I am not sure its a fraud or a technical glitch. but very frustrating. I just added 20000 to the wallet and after that it is not letting me log on.

Same here..I use Google Authenticator..nothing happens on clicking login button..if OTP window shows, nothing happens on entering otp and clicking cubmit. very frustrating..I am going to change traders.

I thought it would be a technical glitch which would be affecting the OTPs being sent.
Therfore i signed up with a different mobile number inorder to see if the new number recieved OTP
And it did..
I think it is a fraud

Is it working now in any user? I am facing same issue.

hi guys i am also facing same issue. anybody got this solved ? please reply and help others too.
Thanks

Its resolved for me. Wait for some time.

did u do anything, or its resolve by its own ?

I am also facing the same login issue.
Kindly confirm is any one have some solution.. Please...

Hii guys..
You have to open Google authenticator app on your Mobile.. then try to login by using otp which are showing in your Mobile GA app.

For last 10 days whenever I try logging in my Koinex account it states "Koinex is currently monitoring my account and all the activities are currently disabled". I have raised ticket regarding the same atleast 5 times. However, nothing has been done. Can someone please look into it and enable my account so that I can make transactions.

Koinex is not having issue, only issue is description

they dont want otp, they want google authenticor code

[protected].

hetal sagar

For last 20 days whenever I try logging in my Koinex account it states "Koinex is currently monitoring my account and all the activities are currently disabled". I have raised ticket regarding the same atleast 5 times. However, nothing has been done. Can someone please look into it and enable my account so that I can make transactions.koinex support team very poor services...