| Website: | WWW.KOKILABENHOSPITAL.COM |
Sir,
I am a new patient, appointment was fixed with your dr. Jyostna oak at 6p. M. On 23/05/2018. I came to your hospital, went to general opd for regn. I was sitting till 7p. M. Could not register on your system, iam told dr. Remmains upto 7 p. M. I was dragged from dr. Opd section to general opd to pay rs.1550/in cash, which was collected by your mr. Anantha from general opd manually, he wrote on the back of the token no.293 issued by your computer, and then dr. Checked me. I am told that when my regn card is ready and bill is ready, i will be informed? Till now i have not recd. Any call from the hospital. My observation is that your staff wants to go home early, hence this sort of negative tricks are played. There were so many patients waiting for more than 2to 4 hrs. As per my knowledge. I am a sr citizen, if your hospital is not regd. The patients in time, i was thinking to shift to other hospital, but your dr. Oak is good, she said i will check up first, then you register, hence i waited.
It carries wrong image of your hospital. The other patient was telling me that he faces your server down problem/system down problem very often. Pl. Find a solution for the same to see that patients visiting your hospital should not be asked to wait for a petty matter like regn. It should be always smooth and speedier like other hospitals. First impression should not be last impression Was this information helpful? | 
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