Kolkata RPO — urgent need of passport

Address:

721657

My husband- Rahul Paul, File No- CA01C[protected]; My son- Riaan Paul(minor), File No- CA01C[protected]; and myself- Eshani Paul, File No- CA01C[protected]. We three have applied for passport on 14 August 2019, on 21 August 2019 we got mail that our application has been forwarded for police verification, but we are regularly in contact with our that but it has not reached till date. Today when I called customer care, they said it's still in your office. Kindly forward it fast as we have a trip on 11 September 2019 and the tickets are also booked. Please speed up the process.
As it's an medical emergency.