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KolkataCakeShop.com Complaints & Reviews

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Last updated Oct 18, 2022
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KolkataCakeShop.com Head Office Address

Shop No S-12, 2'nd Floor , Sacred World Mall, Above Mc Donald , Wanowrie
Pune
Pune District
Maharashtra
India
411040

KolkataCakeShop.com reviews & complaints(5)

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M
Monica bakuli
Oct 18, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
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Fungus in cakes

Address:11 annanda Banerjee lane udiyapara bhawanipur Kolkata 700020

I had ordered a 2 cheese cake on 17.10.2022 from Zomato cakes received from near to my residence, i had opened the box cakes r full of fungus and rotten smell this is not the 1 st time i am facing the problem 2 nd time with these bhawanipur french loaf cake shop already i shared a picture of cakes with the owner now he is saying I had raised the complainant they will see n all, this is what I get the feedback, now i will tweet incident in...
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Sangeeta 1969
from Pune, Maharashtra
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Rotten cake delivery

Address:Kolkata, West Bengal

I have not heard on the same ..what kind of service are you running inspite of constant follow up and and calling and mailing I have not heard anything from you .I had been assured by Mr Sahil of your company that my entire amount will be refunded and after asking me to drop mail with pictures and constantly assuring I would get the money back today your person says he does npot know anything nor can he give any nimber where I...
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P
prashtennis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cake delivered was not the same and it was of low quality

Hi, I have ordered a chocolate Mud cake from kolkatacakeshop.com. It was of 1500 INR. The cake which was delivered was totally different from the one which I ordered online. The quality of the cake was cheap and even the taste was local. I was so embarrassed as I presented it as a birthday gift. Please do not order through this website as i feel is a fraudulent website....
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sanjeevathreya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:West Bengal

My wife had placed an order on this site for a Monginis cake to be delivered to her mother for her Bday. Even 14 hours after we placed the order there is no confirmation and the number listed on the site is not reachable. These guys are cheats. Please do not place orders with them. The website looked genuine and their payment gateway was also verified by Verisign. Now I have seen more complaints regarding this site. Wish I had seen it earlier...
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A
Ashok Pramanik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not deliver my Cake and return the money

On[protected], I ordered on Internet at KolkataCakeShop.com website, to deliver a Flury's Black Forest Cake to be delivered to my niece living in Shyambazar Kolkata. Including the special delivery the charges were $35.00. They processed my charge card for $35.00, and confirmed to deliver by[protected] before 2:00PM Kolkata time.

After further inquiry and trying to track the delivery process, found that they were having...
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