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Kolors — Money is not returned

Hi team

On 11th nov I had contacted Bellary branch kolors team and as requested by agent they asked me to pay 500 rupees for online consultation charges which was schedule on 12 nov morning at 11:00 AM.
However, post payment they call me again n stated online service is not set and I had to visit the branch.. which I was not ready due to this pandemic situation .. as per the confirmation from agent they were suppose to return my money. Since then ‘m calling and messaging they will say they will credit but till
Now they have not credited... I want my money back ... for consultation u all r behaving like dis then if I take treatment I think instead of giving treatment u will make me roam n reduce my weight .. I DID NOT LIKE SERVICE N NEED MY MONEY.. I have all the messages n call recording
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Complaint Status


[Nov 14, 2020] Kolors customer support has been notified about the posted complaint.
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    Kolors
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    91
    Pending
    57
    Resolved
    2
    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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