[Resolved] Kolors — Order not delivered

KaarunyaR

Address:	Salem/ andhra pradesh
Website:	Www.kolorshealthcare.com

I am Dr. Kaarunya from Salem... i have ordered my virtual weight loss kit on 14 july 2020... It has been 18 days and i neither received my order nor tracking id... even if i contact my counsellor Ramamoorthy Sabinram (Ram R), he is not responding for my tracking id... He said himself as salem branch kolors manager and promised my order in 3-4 days after order... False promises... now he is not responding even for calls and messages even for tracking id... i am mentally very stressed because of this issue... i need kolors to take necessary actions for my order...

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Kolors customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2020

Kolors Customer Care's response Hi Kaarunya,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.