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[Resolved]  Kolors — Poor response

I have ordered my virtual weight loss kit 15 days back... Counselor Ramamoorthy Sabinram has promised me that I will receive kit in 3-4 days... but i have not received the kit yet... even if i call him- he is not responding to my calls... i am just asking for tracking id... he is not able to respond for that also... very very poor customer care...

29 july 2020
Salem
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Complaint marked as Resolved Jul 29, 2020
Ramamoorthy Sabinram has contacted me regarding the kit... he said i will receive it soon... Corona lockdown and insufficient transportation might be a reason for this problem...

Complaint Status


[Jul 30, 2020] Kolors customer support has been notified about the posted complaint.
Updated by KaarunyaR Jul 29, 2020
The person responded me regarding the kit...
Updated by KaarunyaR Jul 30, 2020
Seriously very irritated to order in kolors... that person is not at all responding to msgs or calls even after calling so many times... he is in online but not seeing msgs... call waiting is coming but he is not attending calls... not at all responsible... then why the hell you people call us to join kolors with such irresponsible people
Updated by KaarunyaR Jul 30, 2020
Seriously very irritated to order in kolors... that person is not at all responding to msgs or calls even after calling so many times... he is in online but not seeing msgs... call waiting is coming but he is not attending calls... not at all responsible... then why the hell you people call us to join kolors with such irresponsible people
Updated by KaarunyaR Jul 30, 2020
The issue has not been resolved
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    Customer satisfaction rating
    21%
    Complaints
    80
    Pending
    57
    Resolved
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    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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