Konami — didn't receive coins I paid

I paid 249 rupees for 300 club coins but i didn't receive the club coins. On 24th nov 2019 i tried purchasing 300 club coins on pes mobile 2020, in which 10 coins is free, so total of 310 club coins. I paid using bhim upi. The transaction was completed. But i didn't receive a single club coin. This fraud should be stopped. So pls take action or atleast refund the money
+1 photos
Was this information helpful?
No (1)
Yes (47)
Complaint comments 

Comments

This same thing has happened to me also today. This is fraud and this should be stopped. Please act on this.
Sagniksaheb's reply, May 27, 2021
Konami is bigger scammer 5han EA bro... At least EA tells you to pay openly and doesn't scam you like this. They are money ### but not frauds like Konami..
Happened with as well, it showed payment didn't complete try again and I when I clicked on retry it got complete twice I got deducted twice but got no coins, man refund my money please
I paid 89 rupees today for 100 coins
But I did not receive any coin
I don't know where to complain it
I paid 89 rupees for 100 coins and i didnt receive the coins or my money back please look into this konami

Japhjenzy Steve's reply, Feb 10, 2022
Was your money or the coins refunded back to you?
Paid 89 twice. Yet never received the "my club" coins. Please refund my money and this is not the first time also. Previous I did not know where to complain. This time too I'm not sure if this complain will be of any effect cause Konami actually doesn't heed in this complains to continue the fraudulent behaviours!

Sagniksaheb's reply, May 27, 2021
Hey same happened with me today. What's your update please??
I have given money but i didn't get the coin please do the needfull hopefully

Japheth Jenzy's reply, Feb 12, 2022
Please were you refunded?
Sane happened to me, coins was not given to me but I was debited from my bank for 12, $ dollars

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint