Konkan Railway — catering service

Address:Konkan bhawan

I am travelling in 11003 Dadar Sawantwadi Tutari express on 19 june 2019.
My PNR Number is [protected]
Name Sachin Gajanan Raut
A salesman named Anil was selling vadapav in train wearing a pantry uniform (photo attached). He sold me 2 vadapav for rs 25. Pav which he served were atleast 4 days old and the vada bhaji was giving a spoiled smell. Upon asking he says that Chiplun me garam tha ab Ratnagiri me fresh kaise milega. upon my shouting he threw away the remaining vadapav outside the train and opened a different box with moderate quality vadapav.
As per my knowledge there is no pantry in this train. Caterers are doing whatever they want as nobody will complain.
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Abhi tak mera ticket ka refund amount nahi mila.abhi aur mujhe kitna wait karna hoga. Jabki meri complaint file Chief Commercial Manager/P.M & Services, konkan railway Corporation Ltd ko 15/3/2019 ko bheji ja chuki hai.. Plzz reply..

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