[Resolved]  Konkan Railway — Refund for cancellation of ticket

Address:

Mumbai City, Maharashtra

I had booked 4 tickets for return journey from Ratnagiri to Thane from Dombivli reservation window as per particulars here under: Train No.:11004/Rajya Rani Express. Date: 24/8/2014. Ticket No.: 62724836. PNR No.:[protected]. SL coach S2- seat No.:18, 19, 21, 22.Reservation fee Rs 80/- & Total fare Rs 860/- boarding at Ratnagiri schedule departure on 24/8/2014 at 21:20 Due to derailment of goods train between Veer & Karanjadi station on early morning of sunday i.e. on 24/8/2014 our train was delayed by 12-14 hrs.But our urgent work at Mumbai on 25/8/2014, we had to return back as early as possible from Ratnagiri & hence we accepted to journey with ST bus. After returning at Dombivli, I visited the ticket window for cancellation of the same ticket, they refused to refund due to late submission even though the train had not arrived at Thane station.Kindly do the needful.