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Konkan Railway — Safety and theft while traveling in long distances train

Train no . 16346
Journey date. 13/01/17.
PNR no. [protected]
Date of occurance. 14/01/17.
My pranets senior citizen was traveling in netravati from haripad to Thane on the said date in 2Ac coach. My mom's hand bag was stolen while traveling at night when she was asleep.. what was the attended doing? We want the compensation.It's so terrifying incident..
I have FIR done.. we wants a positive response from the konkan railways
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Complaint Status


[Jan 18, 2017] Konkan Railway customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

I am travelling from Khed to Karwar on Matsyaganda express (12619). I would like to bring to your notice that bogie no. S5 has no electricity. It is very dark and inconvenient to travel. Also the safety issue is compromised. As traveling with senior citizens and children becomes a huge problem.
Kindly look into this matter.
Theft of my imported ladies handbag from Ac two tier coach, , A1- 39 on train 16346 netravathy express ..between kumpta and karwar..valuables worth 35000/..lost . samsung mobile, cash, medicines etc...

please let me know the status of my complaint.

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    Konkan Railway
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    119
    Pending
    0
    Resolved
    18
    Konkan Railway Phone
    +91 22 2757 2017
    +91 22 2758 7180
    +91 22 2757 2015
    Konkan Railway Address
    Post Box No:9 Belapur Bhavan Sector-11 CBD-Belapur, Mumbai, Maharashtra, India - 400614
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