[Resolved] Koovs.com / Marble E-Retail — order in progress since 5 days | |||||
Order id - 7177848 I have booked a d-struct black denim jacket on 9th december but the product is still in progress as it shows on the app. I am not being able to know the status of the product. Products are shipped within 3 -5 days but its delayed. Its really testing my patience as i had to receive it within a specific time. Kindly look into this issue asap. So that it reaches me soon. Was this information helpful? | |||||
Jan 21, 2020 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Dec 14, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from Koovs.Com! We are sorry but your Order id: 7177848 has been cancelled due to unforeseen issues. However, we have issued a 40% voucher in your Koovs account, you may apply the same in your next purchase with us on non discounted items. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Koovs.Com | |||||
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