[Resolved] Koovs.com / Marble E-Retail — ref order id : 5547561
Ref order id: 5547561
I ordered a pant. I am not satisfied with the product. I returned it along with bill and the tag. However, i understand that the refund hasn't yet been initiated. How long will it be before it is done and the money reaches my account? It's been so long that i returned it on january 17 2019 still they didn't do any quality check. Is this is your service to the customers
Complaint marked as Resolved Feb 28, 2019
[Jan 26, 2019] Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified SupportKoovs.com / Marble E-Retail Customer Care's response Jan 28, 2019 Dear Sanju,
Greetings from KOOVS.COM!
We deeply regret the inconvenience caused. We're arranging a call for you and your concern would be addressed over the call.
For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.
The KOOVS Team
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