These guys have pathetic customer service... Tried to reach them they did not respond the number says does not exist or temporarily disconnected...
I need to return a jeans, 2 shoes and need my money in exchange... Have messaged them on instagram too but they don’t bother to respond or help... They are duping us of our money... I need my money back... What will i do of the shoes if they don’t fit me
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Dec 8, 2019
Complaint marked as Resolved
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
We request you to share the correct order id at [protected]@m-eretail.com so that we can look into your concern and try to resolve at the earliest.
For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.
Best Regards,
The KOOVS Team
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