[Resolved]  Koovs.com — Fake items

Address:New Delhi, Delhi
Website:koovs.com

My order from koovs.com order id: 2035349 has been delivered on 29 may 2016. The item atorse distorted stripes tank is fake and defective. Print is not clear of the brand on vest and it definitely showing fake item. Kindly see the pictures of item.

They are updating their website as per customer requirements, like apply coupons code section disappeared sometimes.

There is no reviews column of the products on koovs.
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Sep 2, 2016
Complaint marked as Resolved 
Verified Support
Jun 01, 2016
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from Koovs.Com!

We apologize for the inconvenience caused. As per our telephonic conversation, We will get the stuff picked up within 24 to 48 working hours.

please call us at '[protected]'. We would really be happy to help you.

Regards,
Team KOOVS
Verified Support
Aug 02, 2016
Koovs.com / Marble E-Retail Customer Care's response
Dear Kamil,

Greetings from Koovs.Com!

We have been trying to reach you on your registered contact no., but unable to speak to you as your number was unanswered. Further, refund has been processed from our end & it will get reflect within 7-10 w days to your shared account.

For other assistance please call us at '[protected]'. We would really be happy to help you.

Regards,
Team KOOVS
Complaint comments 

Comments

Quality bekar hai
995
I ordered one tunic and then i got it delivered on tym but the size was not fitting me so i ordered for exchange on 2nd june reverse pickup was done and since then it is on hold.
Dear koovs,
My order no is 2180501 and I have returned this product but still didn't get my refund yet.

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    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
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