[Resolved]  Koovs.com — Koovs platform heeled pump shoes

Address:New Delhi, Delhi, 110059
Website:www.koovs.com

Hi team this is regarding the order no. 1598925 of my footwear which i got today but that was unsatisfactory to see that the sole of the footwear was not pasted properly and of i wear it once it will defintly get deatached. i request u to plz replace it asap. thanks chetna
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Aug 22, 2016
Complaint marked as Resolved 
Verified Support
Jan 15, 2016
Koovs.com / Marble E-Retail Customer Care's response
Dear Chetna,

We sincerely apologize for the inconvenience caused & based on our telephonic conversation, We will be arranging the reverse pickup for your order id 1598925 within 48 hours. We really appreciate your patience & understanding in this regards.

Further, please feel free to contact us our customer care on '[protected]' or email us at '[protected]@koovs.com'. We will be glad to assist you.

Best Regards,
Team Koovs
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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