[Resolved] Koovs.com / Marble E-Retail — About my goods to deliver | |||||
Ive ordered back to back 3 orders for our family function. 3 to 4 days are already gone. and it still shows my order in process... !!! please to make delivered within 2 to 3 days to maintain relation. your representatives ans, same all time when i call...what to do...! as per discussion representatives use to give info that order will be reach to you with in 2 to 3 days...!! id. 3172767, 3167203, 3159745 please to revert on this Mo. [protected] Was this information helpful? | |||||
Feb 12, 2017 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jan 11, 2017 Koovs.com / Marble E-Retail Customer Care's response Dear Shivam, Greetings from Koovs.com! We owe you our deepest apology for the inconvenience caused. We've been receiving huge no. of order because of the continuously running sale on our website, resulting in a delay in the dispatch and delivery of the items beyond the normal turn around time. However, our teams are trying their best to get the orders shipped as soon as possible. Moreover, your orders : 3167203 & 3159745 have been shipped from our end via Blue Dart courier services ( Tracking no. [protected] & [protected] respectively ) and we hope to get the remaining order shipped soon. We request you to wait till then and appreciate your patience in this regard. Further, please feel free to contact us on our customer care no[protected] or email us at ‘[protected]@koovs.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team Koovs | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from Koovs.com !
We request you to share your elaborated concern & the order no. on info@koovs.com from your registered Email ID so that we can do the needful.
Further, please feel free to contact us on our customer care no 0124-6770000 or email us at ‘info@koovs.com’ for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
Team Koovs