[Resolved]  Koovs.com / Marble E-Retail — received a different product

I had received a different product i had to exchange it still i received the same product again you won't receive the product you see... And how do i get the money back.. We have to wait for 1 month or more than that to receive a product on that.. This what they do very bad service they must be some action taken.. Or else iam gonna file a complain against koovs
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Dec 5, 2019
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Koovs.com / Marble E-Retail Customer Care's response
Dear Manoj,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused. Werequest you to share your order details at [protected]@m-eretail.com so that we can look into it quickly and assist you in the best possible way.

For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.

Best Regards,
The KOOVS Team

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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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