[Resolved] Koovs.com / Marble E-Retail — studded scarf print lace-up sneakers | |
I have placed a pair of shoes on 4th of july and it's been more than a month but still i haven't received them also i have called the customer care a numbers of time and they told me that the warehouse has been shifted so that's why my order is in pending list. Whenever i called them they says "please be rest assured that we have already escalated your concern for priority dispatch and as soon as the order is successfully shipped you will receive a notification email." This is frustrating as how long i have to wait for that pair of shoes This is how they treat there customer. Was this information helpful? | |
Sep 19, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Sapna, Greetings from KOOVS.COM! We owe you our deepest apology for the inconvenience caused. Please email us your order no at [protected]@m-eretail.com so that we can check the details and assist you. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |
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